Ticket presales explained: codes, timing, and how to get in
By the time the public on-sale starts, a lot of the best seats can already be gone. The reason is presales. Here is how they work and how to be ready.
What is a presale?
A presale is an early buying window that opens before the general public on-sale. It is limited to certain people, and it usually needs a code or a pre-registration. Presales let artists, venues, and partners reward specific groups, and they are one of the main reasons popular shows look "sold out" the moment they open to everyone.
Common types of presale
- Artist or fan-club presale: for people signed up to an artist's list or fan club.
- Verified fan: you register in advance, and if selected you get a code for a specific window. This is designed to filter out bots.
- Credit card presale: tied to a card brand or bank (for example a card issuer partnering with the tour).
- Venue or local presale: for a venue's email list or a local radio station's audience.
- Promoter presale: run by the event promoter for their own members.
Where to find presale codes
Codes come from the group running the presale, so go straight to the source:
- The artist's newsletter and official social accounts for fan-club and verified-fan details.
- Your card issuer or bank for card presales, often on their entertainment or "experiences" page.
- The venue's email list and local radio stations for regional presales.
Be careful with random "free presale code" websites. Codes can be wrong or out of date, and no code guarantees a ticket. The safest codes are the ones sent directly to you.
When do presales happen?
Presales usually run in the days before the general on-sale, sometimes a full week ahead, and each presale is often just a few hours long with a limited allocation. Once a presale window closes or its allocation sells out, you wait for the next window or the public on-sale.
How to be ready
- Register early for verified-fan or fan-club access, before the deadline.
- Have your code in hand and know the exact start time and time zone.
- Sign in and save your payment details before the window opens.
- Have a backup plan: if you miss the presale, the general on-sale is your next shot.
Do not miss the on-sale either
Even if you skip or miss the presale, the general on-sale is still a real chance, if you know exactly when it starts. That is where Seats helps: tell us the event and we email you the moment tickets go on sale, so the public window never slips past you. Create a watch to get the alert.
Seats is a notification layer, not a ticket seller, and it does not provide presale codes. You always buy on the provider's own site.
Related: Verified Fan explained · How ticket on-sales work · Why tickets sell out so fast · Face value vs. resale · How to avoid ticket scams · Seats FAQ